SHIPPING
WE SHIP WORLDWIDE!
Worldwide registered post airmail delivery. Shipping costs - 7.5 EUR.
Worldwide Lithuanian post-delivery usually takes 6-14 business days; sometimes it can take up to 30 business days, depending on location:
Each package is registered with a unique International airmail ID. (Online tracking information is available if the "Track and Trace" system is supported in your country).
Worldwide DHL delivery.
DHL shipping takes approximately 2-6 business days.
Each package is registered with a unique ID.
Shipments outside the EU (European Union) may be subject to Import Duty/Tax/VAT which are levied once a shipment reaches your country. Such charges are not included in the purchase price of our products. We will not be responsible for any Import Duty/Tax/VAT under any circumstances.
RETURNS
If you are not satisfied with the amber product, it can be returned or replaced. You should contact info@rawbalticamber.com before returning.
The maximum repayment period is 30 days from the date of delivery.
The buyer is responsible for all return charges, damages, and losses while in transit.
Returned amber jewelry must be carefully packed in its original packaging to prevent damage during transportation. It is recommended to register the shipment you return.
Please send us photo proof before returning.
Replacement and return expenses are covered by the buyer.
You will have to fill customs declaration form in your post office, and in the International, Declaration form there must be a clearly stated “return to the sender” with the same value. If you forgot to fulfill this requirement, this parcel would be refused, and the customs officials will be assigned to deliver it back to the sender.